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Best Can Virtual Receptionist Services

Published Jul 31, 24
6 min read


OHQ's documents suffice proof of a fee that is payable unless they are revealed to be inaccurate. Customer will certainly utilize its practical efforts to alert OHQ of any billing dispute within fourteen (14) days of invoice of a billing, complying with the procedure laid out in Section 15. If Customer disputes an invoice, the invoice should remain to be paid in a timely manner however OHQ will attribute or reimburse Customer if it is later reasonably figured out by OHQ or according to the disagreement resolution procedure described in Section 15 that the billing was wrong and the Client is qualified to a debt or reimbursement.

Such modifications might include, without restriction, modifications for the Membership Costs or Usage Charges for OHQ Paid Solutions, adjustments to the usage allocations consisted of in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such modification will work after affordable breakthrough written notification is provided to Client (as an example, by being published to the OHQ Site), except that any kind of such revision that influences a Selected Paid Service will relate to Consumer starting at the start of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ offers notification of such revision to Client based on Section 16.8.

If Client does not terminate its use any type of afflicted Selected Paid Service prior to the reliable day of such revision, Customer will certainly be regarded to have consented to such modification relative to such Selected Paid Service. (b) If a Prices Plan picked by Customer is discontinued, OHQ will certainly offer Consumer with sensible advance notification of no less than thirty (30) days and Customer will certainly be offered the option of picking a new Rates Strategy from then-current rates strategies provided by OHQ.

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For evasion of question, this paragraph does not relate to modifications to the Catalog, which are addressed in Area 7 (virtual receptionist pricing).1. Consumer stands for that all details offered by Client and its callers to OHQ (consisting of, without limitation, all contact details and information regarding Consumer's Bank card) is accurate, up-to-date and full at the time it is provided to OHQ

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Consumer must in all times abide by all laws, regulations, requirements and codes appropriate about its usage of OHQ Offerings and the Customer's supply of its product or services to its callers. Client will certainly not make use of any OHQ Offerings to engage in, or to urge or aid others to engage in, any kind of illegal or deceitful activities.

If a new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Client will certainly incur the relevant Registration Fee for the new Paid Service Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Asked For Termination Date, or ought to Customer not state an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Membership Costs that have actually been pre-paid will be maintained and the OHQ Offerings readily available to Customer up until the last day of the Final Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit history will be kept by OHQ for future use by Client if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following termination of any type of OHQ Solution, OHQ will certainly not be accountable by any means for responding to telephone calls, taking or delivering messages, or carrying out any kind of other activities about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ might terminate Client's Account and Customer's accessibility to the Account.

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(e) Following termination of any kind of OHQ Providers, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Services, OHQ might require that Client pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details accumulated by OHQ from Customer and its customers may be used, divulged and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as may be modified once in a while.

The Controller thus assigns the Processor relative to handling activities undertaken during the stipulation of receptionist services. OHQ and Consumer recognize and concur that the Processor goes through the following obligations: The Processor will abide with the appropriate Data Security Regulations and should: (a) only act on the created instructions of the Controller and ensure those acting under their authority do the very same; (b) guarantee that people refining the data go through a responsibility of confidence; (c) utilize its finest efforts to protect and safeguard all individual data from unsanctioned or illegal processing, including (but not limited to) unintended loss, destruction or damages; (d) make certain that all processing fulfills the requirements of the GDPR and associated Data Security Regulation; (e) ensure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior permission of the Controller; inform the Controller of any kind of desired changes worrying Sub-Processors; they execute a written contract containing the same information defense responsibilities as laid out in these Terms; recognize that any type of failing on the component of the Sub-processor to follow the Information Protection Laws, the Processor stays totally responsible to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in providing subject gain access to and permitting data subjects to exercise their legal rights under the Data Protection Rules.

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The Controller will perform ample and ideal onboarding and due diligence checks for all Processors, with a full analysis of the obligatory Data Security Legislation demands. The Controller will validate that the Processor has appropriate and recorded processes for data violations, data retention and information transfers in position. The Controller shall acquire proof from the Processor regarding the: (a) confirmation and integrity of the employees used by the Processor; (b) any type of certifications, certifications and plans as described in the onboarding procedure; (c) technological and functional measures made use of in safeguarding the Personal Data; and (d) treatments in position for permitting data based on exercise their legal rights, including (yet not limited to), subject accessibility demands, erasure & rectification treatments and restriction of handling actions.