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OHQ's records are adequate evidence of a charge that is payable unless they are revealed to be incorrect. Consumer will use its reasonable endeavours to inform OHQ of any kind of billing conflict within fourteen (14) days of receipt of a billing, complying with the process laid out in Area 15. If Consumer disputes a billing, the invoice has to remain to be paid on time nonetheless OHQ will credit or refund Client if it is later on fairly established by OHQ or according to the disagreement resolution process detailed in Area 15 that the invoice was inaccurate and the Client is entitled to a credit rating or reimbursement.

Such modifications may include, without limitation, changes to the quantities of the Subscription Charges or Use Fees for OHQ Paid Providers, adjustments to the usage allocations included in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such modification will certainly work after affordable development created notification is offered to Client (for instance, by being published to the OHQ Site), except that any kind of such revision that impacts a Selected Paid Service will apply to Client beginning at the commencement of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ supplies notification of such modification to Customer according to Area 16.8.

If Customer does not end its use of any type of damaged Selected Paid Service prior to the reliable date of such revision, Consumer will be deemed to have consented to such revision with respect to such Selected Paid Service. (b) If a Rates Strategy picked by Customer is ceased, OHQ will certainly provide Customer with affordable advance notification of no less than thirty (30) days and Client will certainly be provided the option of selecting a brand-new Rates Strategy from then-current pricing plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not put on changes to the Rate List, which are attended to in Section 7 (virtual receptionist services).1. Consumer represents that all information supplied by Client and its customers to OHQ (including, without restriction, all call details and information concerning Consumer's Credit rating Card) is accurate, up-to-date and total at the time it is supplied to OHQ

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Consumer should whatsoever times comply with all legislations, policies, requirements and codes appropriate about its use OHQ Offerings and the Customer's supply of its item and services to its callers. Customer will certainly not make use of any OHQ Offerings to engage in, or to encourage or aid others to involve in, any kind of illegal or fraudulent activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent out, Client will sustain the applicable Registration Cost for the new Paid Solution Term (the ""). The effective day of such discontinuation will certainly be either (i) the Requested Discontinuation Day, or needs to Consumer not state a Requested Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends according to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Customer till the last day of the Last Paid Service Term (subject to reinstatement costs under clause 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit score will certainly be preserved by OHQ for future use by Customer if Customer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any type of OHQ Service, OHQ will certainly not be accountable by any means for responding to calls, taking or delivering messages, or executing any kind of other activities about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may terminate Client's Account and Client's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may require that Customer pay a reinstatement cost of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Information collected by OHQ from Client and its customers may be made use of, disclosed and shared by OHQ in conformity with OHQ's personal privacy policy as available on the OHQ Internet Site ("") and as may be modified periodically.

The Controller hereby designates the Cpu relative to handling activities embarked on in the course of the arrangement of receptionist solutions. OHQ and Client recognize and concur that the Processor goes through the adhering to obligations: The Processor will comply with the relevant Information Protection Laws and must: (a) only act upon the written instructions of the Controller and ensure those acting under their authority do the exact same; (b) make sure that individuals processing the data go through a duty of confidence; (c) use its finest endeavours to safeguard and safeguard all personal data from unauthorised or illegal processing, including (but not limited to) accidental loss, devastation or damages; (d) make certain that all handling meets the needs of the GDPR and related Data Protection Legislation; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior authorization of the Controller; inform the Controller of any kind of designated adjustments worrying Sub-Processors; they apply a written agreement including the same information protection commitments as laid out in these Terms; understand that any type of failing for the Sub-processor to adhere to the Information Security Regulation, the Processor remains fully reliant the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in offering subject gain access to and allowing data topics to exercise their civil liberties under the Data Protection Regulations.

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The Controller shall accomplish sufficient and proper onboarding and due diligence look for all Cpus, with a full assessment of the required Information Security Legislation demands. The Controller will confirm that the Processor has ample and documented processes for data violations, information retention and data transfers in position. The Controller will get evidence from the Cpu as to the: (a) confirmation and dependability of the workers made use of by the Processor; (b) any type of certificates, accreditations and plans as referred to in the onboarding process; (c) technical and functional steps made use of in securing the Personal Data; and (d) treatments in position for enabling information based on exercise their legal rights, including (yet not restricted to), subject access demands, erasure & rectification procedures and limitation of handling measures.